FAQs
Every question, in one list
Grouped by topic. Each question links straight to its answer, so you can send one to somebody else without sending them the whole page.
Account FAQ
Signing in, changing the email you sign in with, who else can reach your apps, and what happens to your work if you close the account.
Licence FAQ
What a plan covers, how many apps and sites you can run, how renewals and cancellations work, and who owns the code.
Installation FAQ
Installing the plugin, connecting a WordPress site, turning on the endpoints Memberside reads, which plugins are supported, and what to check when a screen comes back empty.
- How do I install the Memberside plugin
- My site will not connect
- A screen in my app is empty, or an endpoint returns 404
- Can you publish the app to the stores for me
- Which plugins does Memberside need, and what conflicts
- Which plugins work for a membership site with a community, a shop and chat
- Do you support LearnDash, FluentCommunity or FluentCart
Selling FAQ
Memberships, subscriptions and products in the app: what Apple and Google allow, the store setting that decides it, and what App Review needs to get in.
- Can I sell memberships and subscriptions in the app
- Can members pay on my website and only sign in to the app
- Can I sell memberships through Apple and Google in-app purchase
- Can the app link to my own checkout in the United States
- Can memberships stay on my website while the app sells products through WooCommerce
- Can I charge a different price in the app
- Can I tell people the app is for signing in and that they pay on my website
- What does App Review need to get into a members-only app